Privacy Policy

Privacy & Cookie Policy - Liv Cornall Design

Last updated: August 2026

Liv Cornall Design is committed to respecting your privacy and protecting your personal information.

This Privacy & Cookie Policy explains what information we collect when you visit or shop through our website, how we use it, who we share it with, and the choices available to you.

For any privacy-related questions or requests, please contact us at info@livcornall.com.

1. Who We Are

Liv Cornall Design is a sole trader business based in Sussex, England.

For the purposes of UK data-protection law, Liv Cornall Design is the controller of the personal information collected through this website.

2. Information We Collect

We may collect the following information when you place an order, contact us, sign up to our newsletter, or use our website:

Your name
Your email address
Your telephone number
Your billing address
Your delivery address
Details of your order, including the products purchased and delivery information
Messages or information you send through our contact form or by email
Your newsletter preferences
Technical and usage information, such as your IP address, browser type, device information, pages visited, interactions with our website and cookie data

3. How We Collect Your Information

We collect information when you:

Place an order through our Wix website
Complete our contact form
Email us directly
Sign up to receive our newsletter
Interact with our website, cookie banner, analytics tools, advertising tools or embedded social-media content

4. How We Use Your Information

We use your personal information to:

Process and fulfil your order
Arrange delivery and provide updates about your order
Communicate with you about enquiries, orders, cancellations, returns, repairs or customer service matters
Process payments through our payment providers
Send occasional newsletters, updates and marketing emails where you have chosen to receive them
Improve our website, products, advertising and customer experience
Monitor website performance, traffic and advertising effectiveness
Prevent fraud, protect our business and comply with legal obligations

We only send marketing emails where you have signed up through our newsletter form or actively chosen to receive marketing at checkout. You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at info@livcornall.com.

5. Payments

Payments are processed through Wix and, where selected at checkout, Apple Pay or Google Pay.

We do not store your full payment-card details. Payment information is handled securely by the relevant payment provider in accordance with its own privacy and security practices.

6. Who We Share Information With

We only share personal information where necessary to operate our business, fulfil your order or provide our website services. This may include:

Wix — website hosting, online shop, checkout, contact forms, newsletter tools and related website services
Apple Pay and Google Pay — where selected by you as a payment method
Proovia — for delivery of larger furniture and lighting
Royal Mail and Evri — for delivery of smaller items and parcels
Google Analytics — to understand how visitors use our website
Google Ads — to measure advertising performance and show relevant advertising
Meta Pixel — to measure advertising performance and, where permitted, show relevant advertising on Meta platforms
Instagram — where you view or interact with our embedded Instagram feed
Service providers or authorities where required by law, to prevent fraud, or to protect our legal rights

We do not sell your personal information.

7. International Data Transfers

Some of the providers we use, including Wix, Google, Meta, Apple and Instagram, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, those providers are responsible for putting appropriate safeguards in place, as required by applicable data-protection law.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected.

This may include:

Order, payment and invoice records: kept for as long as required for tax, accounting and legal purposes
Customer-service correspondence: kept for as long as necessary to manage your enquiry, order, guarantee, return or any related issue
Newsletter information: kept until you unsubscribe or ask us to remove your details
Website analytics and cookie information: retained according to the settings of Wix, Google and other relevant providers

9. Your Privacy Rights

Depending on the circumstances, you may have the right to:

Ask for access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information where there is no longer a valid reason for us to keep it
Ask us to restrict how we use your information
Object to certain uses of your information, including direct marketing
Withdraw consent at any time where we rely on your consent
Ask for a copy of your information in a portable format

To make a request, please email info@livcornall.com.

You also have the right to complain to the UK’s data-protection regulator, the Information Commissioner’s Office, if you are unhappy with how we have handled your personal information.

10. Cookies and Similar Technologies

Cookies are small text files placed on your device when you visit a website. They help websites function properly and can help us understand how visitors use the site.

We use cookies and similar technologies for the following purposes:

Essential cookies: required for core website functions, including security, shopping basket and checkout features.
Functional cookies: help remember preferences and improve your experience on the website.
Analytics cookies: help us understand website traffic and how visitors use our site, including through Google Analytics.
Advertising cookies: help measure the effectiveness of advertising and may be used by Google Ads and Meta Pixel to show more relevant advertising, where you have given permission.

When you first visit our website, our cookie banner allows you to accept, reject or manage non-essential cookies.

You can change your cookie preferences through the cookie banner where available. You can also manage or delete cookies through your browser settings. Please note that blocking essential cookies may affect how the website works.

11. Third-Party Links and Social Media

Our website may contain links to third-party websites or embedded content, including Instagram. These third parties have their own privacy policies and cookie practices. We are not responsible for the privacy practices of websites or services that we do not operate.

12. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services or legal obligations. The most current version will always be available on our website, with the updated date shown at the top.

13. Contact Us

For questions about this policy or how we handle your information, please contact:

Email: info@livcornall.com
Website: Liv Cornall Design